About Spare Parts 3D

Located in France with branches in Singapore, Spare Parts 3D leads the revolution in the 3D printing industry, transforming how spare parts are managed across sectors like Railway, Oil & Gas, Home Appliances, and Semiconductors. Using our state-of-the-art DigiPART™ software, we digitize inventories and provide insights that propel additive manufacturing (AM) deployment globally. Our network ensures on-demand production capabilities worldwide, significantly cutting warehousing costs and enhancing supply chain efficiency.

Join Our Team

Are you a proactive individual ready to tackle new challenges in a dynamic, high-tech environment? If you are eager to impact the cutting-edge field of additive manufacturing significantly, we invite you to apply.

Role Overview

As an Additive Manufacturing Engineering Intern focusing on Process Improvement, you will report directly to the Engineering Head and play a critical role in enhancing the operational efficiency of our DigiPart Identify projects.

Key Responsibilities

  • AM Process Improvement: Establish and maintain a continuous improvement strategy for our technical database, encompassing AM technologies, materials, machines, and cost models.
  • Industry Collaboration: Source and qualify key applications by technology and material by establishing connections with relevant industry partners, including Machine OEMs, feedstock providers, and service bureaus.
  • Technical Research and Documentation: Write a technical paper on the DigiPART model’s accuracy, focusing on technical recommendations and cost estimation.

This role is an excellent opportunity to dive deep into the additive manufacturing processes, offering both hands-on experience and theoretical research opportunities.

Team Collaboration

  • You will collaborate closely with our operational teams across Europe and Asia, ensuring a cohesive strategy across all technical fronts.
  • Comprehensive training on DigiPart Identify project delivery will be provided to equip you with the necessary skills and knowledge.

Learning Opportunities

  • Develop a thorough understanding of continuous process improvement strategies within the AM field.
  • Gain practical experience in sourcing, qualifying, and collaborating with key industry partners.
  • Enhance your technical writing and research skills through the development of a significant technical paper.

Candidate Requirements

  • Currently enrolled in a Master’s program in Material Science, Mechanical Engineering, or Industrial Engineering.
  • Quality-focused with a pragmatic approach to process improvement.
  • Highly motivated with a strong desire to learn and contribute to team success.
  • Excellent team player, proficient in collaborating across diverse groups.
  • Able to work effectively with minimal supervision.

Why Join Us?

This internship offers a unique chance to make a direct impact on our project operations and delivery within the innovative world of additive manufacturing. You will learn from industry professionals and develop skills that are crucial to your professional growth in this rapidly advancing field.

About Spare Parts 3D

Spare Parts 3D, a pioneering company headquartered in France with offices in Singapore, revolutionizes the spare parts industry by offering cutting-edge 3D printing solutions to various sectors such as Railway, Oil & Gas, Home appliances, and semiconductors. Through our proprietary DigiPART™ software, we digitize spare parts inventories by providing data-driven insights that inform decision-making and drive AM deployment. Our worldwide access to networks of 3D printers in Australia, Europe, Asia, and America allows us to produce on-demand, anywhere, and anytime, significantly reducing warehousing costs and streamlining the supply chain.

If you can take on responsibilities, are a go-getter, and are looking for a new challenge in a high-tech fast-developing sector, do not hesitate to apply now!

Role Overview:

As a key member of our delivery team working directly under our Operation Head, you will play a crucial role in the operation and delivery of DigiPart Identify projects to our customers. This role is not merely a job; it’s an invitation to be part of a dynamic delivery team with significant responsibilities and opportunities for learning, growth, and making a real impact.

Responsibilities:

In this role, your key responsibilities will include:

  1. Material Selection: You will be responsible for choosing the most suitable AM materials and conventional options, considering specifications, performances, and durability.
  2. Process Recommendation: You’ll provide critical insights into AM processes, identifying their capabilities and limitations to enhance project outcomes.
  3. Mechanical Specifications and Functional Requirements: You will identify and define the necessary mechanical specifications and functional requirements for each project.
  4. Data preparation: You will ensure that all technical data relevant to the analysis are qualified and properly interpreted by DigiPART.

Your responsibilities will offer a unique opportunity to fully immerse yourself in the additive manufacturing field, from recommending individual parts to identifying large-scale needs.

Additionally, this role comes with the responsibility of working closely with our COO and the rest of our operational team spread across Europe and Asia. To ensure you are well-prepared for these tasks, we provide comprehensive training on DigiPart Identify project delivery.

Learning Opportunities:

  • Material Selection: Develop expertise in selecting appropriate AM and conventional materials, focusing on their specifications, performance, and durability.
  • Process Recommendation: Gain critical insights into various AM processes, understanding their capabilities and limitations to enhance project outcomes.
  • Mechanical Specifications and Functional Requirements: Learn to identify and define necessary mechanical specifications and functional requirements for diverse projects.
  • Data Preparation: Gain experience in data analysis and interpretation skills relevant to 3D printing projects, ensuring technical data is qualified and correctly interpreted by DigiPART.

Requirements:

To succeed in this role, you should:

  1. Be currently enrolled in a Master’s degree in Material Science or Mechanical/Industrial Engineering.
  2. Be quality-focused with a pragmatic approach to delivery.
  3. Be exceptionally motivated with a strong desire to learn.
  4. Be a team player who enjoys collaborating with others.
  5. Be able to focus and operate efficiently with minimal supervision.

In this role, you will have the opportunity to be part of an exciting delivery team, learning from professionals while having a direct impact on our project operations and delivery. We are excited to help you learn, grow, and develop in the world of additive manufacturing.

About Spare Parts 3D:

Headquartered in France with offices in Singapore & Qatar, Spare Parts 3D’s mission is to facilitate the adoption of Additive Manufacturing for industrial companies. Spare Parts 3D edits DIGIPART, a powerful software solution that allows the automation of parts identification, and digital inventory creation, and provides access to a worldwide network of 3D printers. With customer data and our field-proven algorithms, DIGIPART provides engineers and business decision-makers the tools to efficiently adopt additive manufacturing for spare parts.

We are looking for individuals capable of helping customers and internal stakeholders in the different steps of DigiPART deployment, from early stages to final customer onboarding. If you are interested in new technologies, teamwork, or simply looking for new challenges in fast fast-moving environment, apply now!

Responsibilities

You will be directly attached to the company COO and fully dedicated to project management with international customers and project management process improvement. As such, your overall mission will be to support the deployment of DigiPART in customer operations.

  • Support customer relationship management (meeting preparation & animation).
  • Support customer project follow-up in all aspects with a specific focus on:
    • Project timeline management: planning definition and follow-up, identification of roadblocks and escalation, action plan definition and tracking.
    • Project quality steps management.
    • Improvement of internal processes.
  • Interface with the different internal & external stakeholders and proper escalation of potential issues.
  • Ensure customer satisfaction.
  • Animation of dedicated project and performance review.

Requirements

  • Strong written and verbal communication skills coupled with autonomy, initiative, and problem-solving skills.
  • Strong analytical skills.
  • Pleasant personality, energetic, dynamic, and team-spirited.
  • Required languages: fluent English is mandatory. French or Arabic are nice to have.
  • Strong organizational ability required to handle multiple short-term topics.
  • Strong project management and coordination.
  • Able to deliver under pressure and tight deadlines, interested in international exposure.
  • Contribute to maintaining diversity of profile and thinking.
  • Lead by example the implementation of the SP3D code of ethics.

About Spare Parts 3D:

Headquartered in France with offices in Singapore, Spare Parts 3D provides 3D printing solutions globally to industrial leaders in various industries such as shipping, Oil & Gaz, Aerospace, or FMCG. We digitize spare parts inventory and make on-demand spare parts production possible anywhere, anytime in the shortest delay by leveraging our worldwide network of 3D printers.

We are looking for talents capable of taking on responsibilities in a fast-moving environment. If you are interested in Quality Control, Engineering, Process Improvement, Entrepreneurship, or simply looking for new challenges, apply now!

Objectives:

In this pivotal role, you will have a strong focus on Data Quality Control, ensuring data accuracy, consistency, and reliability for our customer’s projects. Your contributions will be critical to the integrity and quality of our data-driven solutions which include:

  • Working closely with the operations team on ongoing projects to qualify data used by our product DigiPART Identify (up to 80%).
  • Improving the quality of historical customer data in our database which is a crucial component in our enrichment process.
  • Consolidate and feedback on the non-quality to improve the data extraction methods.

Skillset:

  • Microsoft Excel.
  • General knowledge of mechanical engineering.
  • Critical thinking skills.
  • Python knowledge is a plus.
  • SQL knowledge is a plus.
  • Fluent in English.

What We Look For:

  • No prior formal work experience is required.
  • Some experience in engineering-related components and identifying technical information related to parts such as dimensions, weight, and materials is beneficial.
  • Adaptable and open-minded individuals with an interest in learning about additive manufacturing.
  • Meticulous with the requirements of quality control.
  • Excellent teamwork and communication skills to provide clear status updates to team members in both Singapore and France.

Training and Continuous Improvement:

  • Comprehensive training materials with Standard Operating Procedures (SOPs) will be provided to ensure a smooth onboarding and continuous learning experience.
  • You will be encouraged to contribute to the continuous improvement of these materials and SOPs, enhancing their efficiency, reliability, and quality.

Learning Opportunities:

  1. Data Accuracy and Consistency: Master techniques for ensuring data accuracy and consistency with operated projects.
  2. Process Optimization: Learn to provide insightful feedback to improve data extraction methods and overall process efficiency.
  3. Technical Proficiency: Gain proficiency in Microsoft Excel, with opportunities to learn Python and SQL.
  4. Critical Thinking and Engineering: Build critical thinking skills and deepen your knowledge of mechanical engineering principles.

Period:

  • Indicate your availability in your resume (Start date, duration).
  • Open to part-time & full-time internship applicants (up to 6 months).

Benefits:

  • Competitive salary: 1000 – 1200 SGD.
  • Hybrid work option available.
  • Flexible on working hours.

Why Join Us?

  • Be a part of a forward-thinking team driving the future of 3D printing technology.
  • Gain invaluable skills that will propel your career in data quality control and management roles.
  • Experience a culture that values innovation, learning, and contribution to technological advancements.

Professional Growth and Mentorship:

  • Receive direct mentorship from industry experts in data analysis and 3D printing technology.
  • Engage in hands-on projects offering real-world experience with industry trendsetters.

Spare Parts 3D, a pioneering company headquartered in France with offices in Singapore, revolutionizes the spare parts industry by offering cutting-edge 3D printing solutions to various sectors such as Railway, Oil & Gas, Home appliances, and semiconductors. Through our proprietary DigiPART™ software, we digitize spare parts inventories by providing data-driven insights that inform decision-making and drive AM deployment. Our worldwide access to networks of 3D printers in Australia, Europe, Asia, and America allows us to produce on-demand, anywhere, and anytime, significantly reducing warehousing costs and streamlining the supply chain.

If you are a proactive and ambitious individual seeking a challenging opportunity in a rapidly growing high-tech sector, don’t hesitate to apply now!

Job Summary:

As our AM Engineering Intern, you’ll be integral to our progress, contributing to the development of innovative features and enhancing existing ones. Your work will primarily aim to augment the quality and efficiency of our DigiPart Identify solution. Your scope of work will span across areas such as technical and functional part analysis, costing methods (both AM and conventional), and material science.

Key Responsibilities:

  • Work in collaboration with the Product Manager in devising and refining product features. For instance, you may contribute to brainstorming sessions for a new module within our DigiPart software.
  • Gather, organize, and sustain a robust database of critical technical data, such as material properties, process parameters, and part designs, supporting our developmental and operational activities.
  • Create innovative techniques and tools for the identification of parts suitable for additive manufacturing. This could include developing an algorithm for automated design analysis or a material selection process.
  • Record and document your developmental activities, which might involve creating a risk analysis report, performing FMEA for a particular manufacturing process, or drafting SOPs for newly introduced workflows.

Qualifications:

  • Education: Currently pursuing a Bachelor’s or Master’s in Mechanical/Industrial Engineering or a related field.
  • Analytical Skills: Strong problem-solving abilities with attention to detail.
  • Knowledge: Experience in either Mechanical design, Material selection, Process characterization, or Quality Processes.
  • Technical Proficiency: Comfortable with Python, data processing libraries (e.g., Pandas, NumPy), and databases (SQL, noSQL).
  • User-Centric: Practical, with a focus on user experience.
  • Motivated Team Player: Eager to learn and excel in a team setting.
  • Independent: Capable of focused, efficient work with minimal supervision.

Remember, we’re not just looking for someone who ticks all the boxes. We’re looking for a dynamic individual who’s ready to grow and evolve alongside us. If you see this as more than just an internship, but as a step towards your future, we’d be thrilled to welcome you to our team.

Learning Objectives:

This internship aims to enhance your skills and understanding in:

  • Cutting-edge 3D printing solutions and software,
  • Technical and functional part analysis, costing methods, and material science,
  • Python programming, focusing on data processing libraries and databases,
  • User-centric design and practical problem-solving,
  • Operations in a fast-growing high-tech company.

Mentorship and Support:

  • Guided by our Digital-CTO, Technical-CTO, and DigiPart Product Owner, you’ll have regular check-ins for progress review and feedback, facilitating a productive and enriching internship experience.

Application Process:

To apply, please submit your resume, cover letter, and any relevant work samples or portfolio pieces. In your cover letter, describe your interest in data analysis, as well as any previous experience with data processing and validation.

Customer Success Intern (summer-internship)

Responsibilities:

Under the direct leadership of our Customer Success Lead & VP of Sales, you will play a pivotal role in ensuring the success and satisfaction of our valued clients. This position offers a unique opportunity to collaborate closely with both the Sales and Product teams. You will be supporting customer success lead with customer interactions, delivering exceptional support, and fostering long-term relationships and increased sales.

Your main objectives will be to support and engage customers in their overall interactions with our Software DigiPART.

  • Organize and guide new customers through the onboarding process, ensuring a smooth transition to our solutions.
  • Conduct product training sessions to empower clients in maximizing the benefits of our software.
  • Support customers with their inquiries, providing timely and accurate responses.
  • monitor and analyze customer usage data to identify potential issues or opportunities for improvement.
  • Collaborate with the product team to address and resolve customer issues promptly.
  • Escalate complex issues to the CS lead and appropriate departments and ensure timely resolution.
  • Gather customer feedback on product functionality, features, and overall satisfaction (NPS)
  • Adhere to and consistently apply all established processes and procedures to maintain compliance with company quality standards,
  • Actively engage in identifying and implementing improvements to existing processes, reinforcing the organization’s commitment to continuous enhancement in line with its quality standards.

Education:

  • Bachelor’s degree required Business, Marketing, or a related field and/or proven experience in customer success, account management, or a related customer-facing role.
  • Willingness to learn and commit to a couple of weeks of training,

Experience:

  • Experience collaborating with customer-facing role

Knowledge and Skills:

  • Good working attitude and willingness to adapt to diverse cultures and ways of working
  • Must have good ethics and be able to conduct with honesty and compliance.
  • Proficiency in Portuguese and English is required.
  • Ability to work collaboratively in a dynamic, fast-paced environment.

About Spare Parts 3D

Headquartered in France with offices in Singapore, Spare Parts 3D offers 3D printing solutions to industries in various sectors (Railway, O&G, Home Appliance, Semiconductor). We digitize spare parts inventories, leveraging DigiPARTTM software, and make it possible to produce anywhere, anytime in the shortest delay by leveraging our worldwide network of 3D printers in Australia, Europe, Asia, and America. Our technology drastically cuts warehousing costs and shortens the supply chain.

If you can take on responsibilities, you are a go-getter, and are looking for a new challenge in a high-tech fast-developing sector, then do not hesitate to apply now!

What you’ll be working on:

Full Stack:

  • Work in an agile environment with other developers on an industrial-grade SaaS,
  • Program new features, deploy and maintain using mainly Django framework,

Responsibilities

Integration and automation of engineering processes:

  • Bring innovative features to the existing software tools to improve SP3D’s industrialization capabilities,
  • Create bridges between applications to smoothen the engineering workflow,
  • Build internal (clean and reusable) tools to improve testing and experimentations,
  • Ship reliable software through continuous integration, test automation, and code reviews,
  • Good understanding and speaking level of English

Requirements

Requirements and expected skills:

  • BS/MS in Software Engineering, Computer Science, or related field with equivalent practical experience,
  • You can speak Python, C#, C++, Java, and some local dialects such as HTML/CSS/JS-JQuery,
  • You already used one of those cloud services AWS, Google Cloud or Azure,
  • Solid understanding of software architecture,
  • Experience in building REST APIs,

About Spare Parts 3D

Headquartered in France with offices in Singapore, Spare Parts 3D offers 3D printing solutions to industries in various sectors (Railway, O&G, Home Appliance, Semiconductor). We digitize spare parts inventories, leveraging DigiPARTTM software, and make it possible to produce anywhere, anytime in the shortest delay by leveraging our worldwide network of 3D printers in Australia, Europe, Asia, and America. Our technology drastically cuts warehousing costs and shortens the supply chain.

If you can take on responsibilities, you are a go-getter, and are looking for a new challenge in a high-tech fast-developing sector, then do not hesitate to apply now!

Responsibilities

Deployment and maintenance of different systems/apps:

  • App development focused around: geometrical computation, computation vision, Machine learning
  • UI / UX prototyping, deployment, and continuous improvement of the visual features
  • Engineering data management and IP protection,
  • Deploy and support our operational IT backbone infrastructure from customer order collection to production and quality assurance,
  • Secure company’s and customers’ data throughout operations,
  • Have an understanding and appreciation of web engineering best practices,

Requirements

  • Python, C#, C++, and Java,
  • HTML/CSS/JS-JQuery,
  • SQL and no-SQL databases,
  • AWS, Google Cloud or Azure,