Produce parts on-demand to avoid supply chain shortage

Home appliance business case

The problem

● Home appliance original equipment manufacturer (OEM) has high level of unavailability of spare parts in after-sales

● Parts shortage comes mostly from customs issues, supplier deficiency, and production planning misalignment

● Shortages are causing high direct cost due to household appliance replacement for goods under warranty

freezer door

The outcome

OEM delivered in 10 business days, shortening lead-time by 3 months
Direct savings of more than 4,000 USD in fridge replacement
2000 similar shortage issues with different SKUs per year

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We optimize your spare parts supply chain